Privacy Policy for EpicArtX

At EpicArtX, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including the purchase of fonts, PNG files, wedding albums, and other products.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

1. Information We Collect

When you visit EpicArtX or use our services, we collect the following types of information:

Personal Information:

Account Information: When you create an account or make a purchase, we collect personal details such as your name, email address, billing address, and payment information (such as credit card details).

Communication: Any personal information you provide when contacting us for support or inquiries.

Non-Personal Information:

Usage Data: We may collect information about your interactions with the website, including your IP address, browser type, device type, and pages visited, to help improve your experience.

Cookies: We use cookies to enhance site functionality and analyze site usage. Cookies are small data files placed on your device that remember your preferences and actions.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

To Provide Services: To process your orders, provide the purchased fonts, PNG files, wedding albums, and other products, and deliver them to you.

To Improve User Experience: To personalize your experience on our site and improve our services.

To Communicate with You: To respond to inquiries, send purchase confirmations, provide customer support, and send promotional content or newsletters (if you’ve subscribed).

To Process Payments: To securely process payments for purchases made on our website.

For Legal and Security Reasons: To comply with legal obligations, enforce our terms of service, or protect our business and users from fraud or misuse.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following cases:

Service Providers: We may share your personal information with trusted third-party service providers that assist with business operations, such as payment processors, hosting providers, or email marketing platforms. These providers are required to keep your data secure and confidential.

Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We use industry-standard encryption and security protocols to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request a copy of the personal data we hold about you.

Correction: The right to request correction of any inaccurate or incomplete data.

Deletion: The right to request deletion of your personal data, subject to certain exceptions (e.g., for legal or legitimate business purposes).

Opt-Out: The right to opt out of marketing communications or withdraw consent for certain data processing activities.

To exercise any of these rights, please contact us at [insert contact email].

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party website you visit.

7. Children’s Privacy

EpicArtX does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to monitor and enhance the user experience. Cookies help us:

Remember your preferences and settings.

Analyze site usage and improve functionality.

Offer personalized content.

You can control cookie settings through your browser or device settings, but disabling cookies may affect your experience on the website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

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